Dr. Vo Quoted in HealthcareIT News

Screeners, Navigators and Nudgers: The Future of Conversational AI in Healthcare was an article published in HealthcareITNews by Kat Jercich last June 23, 2020
Dr. Krysti Lan Chi Vo was featured saying “When developing and implementing conversational agents for healthcare, we want to look at the workflow for the patient and the workflow for the clinician and say, “How do we make both of their lives easier?”

Dr. Krysti Lan Chi Vo focused how chatbots could act as screeners for well-child visits to direct patients to the most appropriate level of care in the primary care setting.

“My ultimate goal is to develop a system where patients aren’t getting lost,” Vo said.

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