Frequently Asked Questions
General Questions
The course is open to anyone of all ages who wants to build new and sustainable habits.
This is a one-of-a-kind, science-backed habit course developed by a dual board-certified psychiatrist with years of experience. With paid subscriptions, you will have access to expert advice through group and one-on-one feedback sessions. Learning is endless, and expert advice is within your reach.
Yes, you can complete the course based on your own availability and preferences. No due dates, No pressure!
Access
Visit the You Habits information page. You’ll find sign-up forms there. Fill it up and then wait for our email.
You can log in to the course with your account details used during sign-up using any device at any time as long as you have a strong internet connection.
After you sign up, please check your email (including your spam folder). We will be sending the free eBook.
Purchasing & Packages
- Gold: You can access the entire version of the online course and download the full version of the e-book for $279.99. This includes two group feedback sessions with Dr. Vo. Where you may discuss the lessons, your progress, and get answers to all of your questions.
- Diamond: All the features under the Gold package PLUS a one-on-one feedback session with Dr. Vo, for only $399.99.
You certainly can! A separate one-on-one coaching can be purchased for $99. However, we encourage that you sign up for a Diamond package for full access and save around $20.
Yes, for $89.99, and it comes with a 15-minute one-on-one coaching session with Dr. Vo.
Once you purchase any of the packages, it automatically comes with the full version of the ebook. Consider it a gift from us!
Promos & Refunds
Yes, until 31st October we are giving out $20 OFF for Gold Package and $50 OFF for Diamond Package.
Yes, please take a moment to review our refund policy outlined below:
Refund Period
You are eligible for a refund within 14 days from the date of purchase. After this period, we regret that we cannot offer you a refund.
Submit Refund Request via Stripe
To request a refund, log in to your account, find your course order in ‘Order History,’ and click ‘Refund.’ You’ll be directed to Stripe, our payment partner.
Verification and Processing
Stripe will check your request within 14 days. If approved, they’ll refund the money to your original payment method.
Confirmation
After the refund is processed, you’ll get an email from Stripe confirming it. It might take a few business days for the money to show up in your account.
Further Assistance
If you encounter issues with the refund process, email us at as*@vo.care. For Stripe issues, please contact Stripe support directly.
Payment
We apologize for this inconvenience. We recommend you reach out to your financial institution, as additional permissions may be required to complete the payment. Please wait at least 24 hours before trying again. A strong internet connection and an up-to-date browser are strongly recommended.
Group Session
The number of attendees is capped at 10 per session with a minimum of 2. The first session is after you are done with lesson 3, and the second session is once you’ve reached 80% course progress. This is a unique feature; Dr. Vo wants to make sure that your progress is monitored and all your questions are addressed. This will allow you to have a clear understanding of the lessons, which will guide you through the process and help you form new, long-lasting habits.
The group session schedule will be posted once you log in to your account. You can book your group coaching session by clicking on the announcement tab, which will take you to a site where you can check the available times and book your group coaching session. In addition, an email with a link to the booking page will be sent to you.
A cap of 10 per session, minimum of 2, to mimic a small group face-to-face discussion. Group sessions are via video through Google Meet.
Usually 30 mins, it may end early or extend depending on the number of attendees.
One-on-One Session
This is also done virtually and is only applicable if you signed up for the Diamond Package or bought this as an add-on. A one-on-one discussion regarding your progress, habit loop, and other points needed to wrap up the course.
Dr. Vo would prefer to meet with you either before you start lesson 7 or after you are done with the course. An email will be sent to you as a reminder to book your one-on-one coaching with the link to the booking page.
The duration of the one-on-one feedbacking session is 30 mins.
Course completion
A certificate for a job well done will be given to you once you are done with the course. Make sure to schedule your one-on-one coaching session (if applicable) with Dr. Vo. You can always go back to the course by logging in to your account.
Our online course is intended to deepen your understanding of your habits and serve as a guide as you build new and sustainable habits, but it cannot be formally applied as credit to other institutions.
Who should I contact if I have additional questions or need technical support?
You can contact us by sending an email to as*@vo.care, or you can simply fill in the firm here.
this is not a "Just Do It" kind of course
- Define the values that are most important to you.
- Create a habit loop that automates making good choices.
- Train your brain to consistently work towards your goals.
- Join a group coahing session with Dr. Krysti Vo.
- 8-weeks to making habit changes that stick.